PRIVACY POLICY

This Privacy Policy describes how LIVETECHPC LLC and its subsidiaries collect and use your personal data that you provide in connection with products and services offered by LIVETECHPC LLC, including:

1. Software: Any software products marketed and provided by LIVETECHPC LLC or its subsidiaries from time to time.
2. Services: Online technical support services and similar offerings that LIVETECHPC LLC or its subsidiaries market and provide.
3. Websites: Websites operated by LIVETECHPC LLC, including livetechpc.com and any other related sites.

In this Privacy Policy, the above are collectively referred to as the "Products". This policy describes the choices available to you regarding our use of your personal data and how you can access and update this data.

If you have any questions regarding this Privacy Policy, please contact us at support@livetechpc.com. By using any of the Products, you agree to be bound by this policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any personal information and do not use the Products.

1. GENERAL AUDIENCE

The Products are intended for a general audience. We do not knowingly collect personal information from children under the age of 13. We will delete any personal information collected that we later determine to be from a user younger than the age of 13. If you are a parent or guardian of a child under the age of 13 and you believe he or she has disclosed personal information to us, please contact Customer Service.

2. DATA TRANSFERS

The Sites are provided to users from the United States. If you are from outside the United States and visit the Sites, please be aware that data protection laws in the United States may differ from those of your country. Your personal information may be subject to access requests from governments, courts, or law enforcement in the United States. By using the Sites or providing us with information, you consent to the transfer, processing, usage, sharing, and storage of your information, including personal information, in the United States.

3. INFORMATION COLLECTED

LIVETECHPC LLC may collect various types of personal data about users of the Products and non-customer Site visitors, including:

• Contact information (name, address, phone number, and email address);
• Information about products ordered or provided;
• Payment information, including credit card details;
• Information collected through Internet-based and e-commerce activities;
• Customer service and demographic data;
• Information from third-party service providers;
• Other transaction-related data.

We use tracking technologies to collect non-personally identifiable information about your use of the Sites, including browsing history, device types, and location.

4. INFORMATION COLLECTED THROUGH SOFTWARE AND SERVICES

When using the Products, we may collect information about your device, such as:

• Device information (operating system version, processor type, disk space, etc.);
• Information about software on your device;
• System and software-level information.

This data is generally anonymous but may be used to diagnose problems or monitor your device with your permission.

5. IDENTITY PROTECTION SERVICES

For identity protection services, we may request:

• Contact information;
• Sensitive personal information (date of birth, driver’s license number, social security number);
• Financial information.

You can choose to decline providing this information, but it may limit our ability to provide certain features or services.

6. RETAINING, STORING, AND ACCESSING YOUR PERSONAL DATA

You can correct, amend, delete, or update your personal information by logging into your account or contacting us. We will retain your information as long as necessary to provide the Products, conduct our business, and comply with legal obligations.

7. INFORMATION USAGE

LIVETECHPC LLC may use your personal data to:

• Provide and improve the Products;
• Market products and services;
• Send service updates and alerts.

You can opt out of promotional communications but may not opt out of essential service communications.

8. INFORMATION SHARING

We may share personal data with:

• Service providers and business partners for necessary services;
• Affiliates and third parties for business or marketing purposes;
• Legal entities in cases of legal requirements, mergers, or safety threats.

We do not share credit card information with unaffiliated third parties unless authorized.

9. INFORMATION SECURITY

We use industry-standard security measures, including encryption, to protect your personal information. However, no method of transmission over the Internet is completely secure.

10. TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to analyze trends and administer the Sites. You consent to these technologies when using our Sites. Third parties may also use tracking technologies, and their practices are not covered by this Privacy Policy.

11. OTHER SERVICES

Links to third-party sites are not covered by this Privacy Policy. We encourage you to review the privacy policies of any third-party services.

12. MICHIGAN CONSUMER PRIVACY ACT (MCPA)

• Categories of Personal Information: Identifiers, commercial information, financial data, internet activity, geolocation data, and other information.
• Sources and Purposes: We collect data directly from you, affiliates, and through interactions with websites. Purposes include providing services, improving products, and legal compliance.
• MCPA Rights: Michigan residents can request information about their personal data, request deletion, and opt-out of certain data sales. Contact us to exercise these rights.

13. MISCELLANEOUS

To access, update, or correct your information, or for any inquiries, please contact us at:

LIVETECHPC LLC
9500 Ray White Rd Suite 200
Fort Worth, TX 76244
+1-888-884-3893
support@livetechpc.com

We may update this Privacy Policy periodically. Changes will be reflected in the "Posted" and "Effective" dates. For material changes, we will notify you via the Site or email if we have your email address.